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Manager Crash Course-2 Day Program

Manager Crash Course-2 Day Program

  • $ 24000

"RPG Solutions did a great job taking our leadership team through a Manager Crash Course. The two-day course was a valuable learning tool for new directors as well as a great refresher for the more experienced. "

 Manager Crash Course can be purchased as a 2 day package or be purchased on a per day basis:

Contact Donna Bishop about scheduling your session! 

Day 1 Morning Sessions

Manager 101 – Basic Compliance Laws

  • Understanding Key Employment Laws (ADA, FLSA, EEO, FCRA, etc.)
  • Review internal processes that reflect employment laws
  • Best practices for HR Files
  • Know when to get assistance from Human Resources

Managers and Leaders – Grooming your Top People for Success

  • Identify the differences between a manager and a leader
  • Identify your management & leadership skills and how to use them
  • Recognize and accept your current strengths and areas for improvement
  • Establish, develop, and maintain your core group with trust, teamwork and power to continue to make things happen.
  • Create your individual management and leadership vision and action plan to be more productive.

Day 1 Afternoon Sessions

 DiSC Workplace Behavior Assessment – How to Effectively Communicate with Others


Learn the 4 DiSC behavior traits and how to “read” others

  • Develop strategies to improve your approach for working together to improve productivity, effectiveness and relationships
  • Gain, respect, appreciate, understand and value individual differences to facilitate better teamwork
  • Learn to increase positive impact, influence team and customers intentionally to create and support positive outcomes
  • Build your capability to effectively manage yourself when confronted with difficult people or situations
  • Learn how to use DiSC as a pre-employment tool to hire and retain the best talent
  • Difficult Conversations and Effective Communications
  • Understand the costs of poor interactions
  • Understand barriers to interactions
  • Develop & practice new skills to improve your communication in every situation
  • Navigate tricky and touchy situations

Day 2 Morning Sessions

Hiring & Selecting: Hire the Best Fit

  • Discuss a company’s best hiring process/guidelines
  • Understand the importance of:
    • Utilizing a structured interview process
    • Developing solid job descriptions
    • Conducting resume reviews and phone screening
    • Behavioral Interviewing: Creating competencies & asking targeted questions
    • Including HR, the manager and team members
    • Conducting reference checks
  • Legal Pitfalls
  • Onboarding     

Day 2 Afternoon Sessions

Performance Management-It’s about the conversation, not the form

  • Performance Management as a System
  • Performance Review Best Practices, Process, Policy and Forms
  • Create Process and Forms for your company
  • Preparing, Conducting and Concluding a Review
  • Communication with your best and poorest performer

Discipline and Termination - Beyond Performance Management

  • Review Employment law and legal overview
  • Effective discipline & termination principles and process from start to finish
  • Roles and responsibilities of managers
  • Avoiding litigation
  • Importance of Documentation
  • Performance Improvement Plans (PIPs)
  • Voluntary v. Involuntary Terminations

Location: RPG Solutions, a division of HUB International Southeast, 8081 Arco Corporate Drive, Ste 100, Raleigh NC  Map

    Individual Cost for both days $420 per person and includes cost of DiSC assessment.

    Individual cost for DAY 1 $240 per person and includes cost of the DiSC assessment

    Individual cost for DAY 2 $180 per person.



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